For any questions relating to medical information, including requests for product information and scientific inquiries, please contact our Medical Information department:

IMedical Information

Phone: 1-800-363-8883

Email: [email protected]


For adverse event and/or product technical complaint reporting, please contact our Drug Safety department:

Drug Safety

Phone: 1-877-631-6775 (ext - 3425)

Fax: 1-877-636-3175

Email: [email protected]


For any technical inquiries relating to the Novartis Pro Portal, including account access issues, password reset requests, or other technical questions, please contact our Novartis Pro Portal support team at [email protected]


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